Returns & Refunds
Return policy, how to start a return, refund timelines, exchanges.
Do you offer refunds or exchanges?
Our 60-Day Satisfaction Guarantee. We want you to love your Tru Energy Skincare products. That's why your first purchase is backed by our 60-Day, 100% Satisfaction Guarantee. Because skincare results take time, we ask that you use your products consi
What’s your return policy?
We want you to love your Tru Energy Skincare products. That's why your first purchase is backed by our 60-Day, 100% Satisfaction Guarantee. Because skincare results take time, we ask that you use your products consistently for at least 30 days before
When will I get my refund?
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5-7 business days for the refund to reflect in your account.